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how to claim decathlon warranty

Merchandise purchased at a Decathlon Store Sale that is sent to the Decathlon Returns Department will be sent back to you at your cost or destroyed. Women's Tops…, Men's Jackets, Yoga Mats…, Punching Bags, The headwear also needs to protect the back of the neck and there must be no visible openwork fabric through which the sun's rays can penetrate. Women's Tops…, Men's Jackets, Please see our Return Instructions for complete guidelines on how to return new products. The warranty holds good for products that are used within the prescribed norms, those that are not eligible for warranty are but not limited to: One area in which this is demonstrated is the new lifetime warranty offered by B’TWIN. Shoes…, Skis, You can return the item to a closest DECATHLON store or by making an online return request. Tables…, Coolers, Mattresses…, Chairs, Stools, Kids' Bottoms…, All Sale, Yoga Mats…, Punching Bags, For 40 years, Decathlon has delivered the best value in the retail sports industry by offering high-quality, sustainable and cost-effective products. The shoes were in warranty and the sole was damaged. Snowboarding…, Women's Jackets, Sportingly, Nor Azhimy Bin Mohd Senin. Because some states do not allow the exclusion or limitation of implied warranties, some of the above exclusions or limitations may not apply to you. That the warranty is not valid as the shoes are used. Product Warranty 6.1. Covid-19 update: at present, we have an increased volume of messages and therefore our response time is longer than usual. Â. DECATHLON SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.DECATHLON DOES NOT WARRANT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR PROVIDE A REPLACEMENT PRODUCT THAT MEETS ALL THE CHARACTERISTICS AND FUNCTIONALITIES OF THE ORIGINAL PRODUCT.The Warranty gives you specific legal rights and you may have other legal rights depending on the state in which you reside. Shirts…, Pants, If you have any feedback, comments, questions, requests and/or other communications regarding warranties, please contact the Customer Service at: customer.service@decathlon.com. Squash…, Running, Fishing…, Archery, Log in to your account. For your convenience, Decathlon purchases of new products can be returned at any of our retail stores, with proof of purchase, regardless of whether you made your purchase online or in a store. Exercise…, Bikes, Under $50…, Bike Sale, When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Decathlon’s property. DECATHLON DOES NOT WARRANT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR PROVIDE A REPLACEMENT PRODUCT THAT MEETS ALL THE CHARACTERISTICS AND FUNCTIONALITIES OF THE ORIGINAL PRODUCT. Mattresses…, Chairs, Stools, ); Defects caused by service (including repairs) performed by anyone other than a Decathlon authorized representative; Defect caused by a modification of a product without Decathlon’s permission; If the product serial number has been removed or defaced, or if the displayed serial number does not correspond to the nature, type, or origin of the product. Decathlon is not responsible for any items left in products sent to us for repair or replacement. Men's Tops…, Kids' Tops, Used items (even lightly), dirty items, or items that were damaged due to improper handling/use will not be accepted as a return.Â. If the product needs to be replaced, the Service Center will keep the product and will arrange directly with us, to provide you with a new product, but it will not give you the replacement directly. Decathlon is not responsible for any items left in products sent to us for repair or replacement. In this case, a customer service representative will contact you to complete the acquisition of this new product. When you contact the Customer Service Department, you will be asked to provide: A customer service representative will provide you with the relevant instructions on how to ship your product to our Service Center. Lights…, Tires, All sports Every Decathlon product is supported by a warranty, as explained below. 6.1. Leggings, Tights…, Bike, Warranty The products sold on the Website may be guaranteed which the duration is mentioned on the product. Hiking Jackets…, Hiking Poles, Dance…, Climbing, Boots…, Snowboards, delivers high-quality cost-effective products. Harsh experience to shop with decathlon Faridabad. Kids' Bottoms…, All Sale, ... And Like you mentioned about our 2-year warranty, we are sorry we will not be able to exchange or help in fixing the shoes. It comes with 10 year warranty too! Lanterns…, Down Jackets, Feel free to contact us on any questions you have. Men Sale…, City Biking, They refused to take a look at it, saying that i had overused the shoes. Effective as of August 1st, 2018 Every Decathlon product is supported by a warranty, as explained below. Road Bikes…, Jerseys, THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. The Warranty only applies to products manufactured by or for Decathlon that can be identified by the Decathlon trademark or logo affixed to them. Men Sale, Tops…, Women Sale, Jackets, 3. Squash…, Running, Boots…, Snowboards, Backpacking Tents…, Sleeping Bags, Leggings, Tights…, Bike, The warranty covers normal use on all aluminium and steel B’TWIN bike frames, rigid metal forks, bars and stems. Bikinis, Boardshorts…, Pants, If the product is irreparable and cannot be exchanged for an identical item, you will be provided with a credit note or a refund. If you have any feedback, comments, questions, requests and/or other communications regarding warranties, please contact the Customer Service at. This website is designed for sport users by SPORT USERS. Base Layers…, Swimsuits, Most of our products are covered by a warranty for the period stipulated on the web page of the product which in most cases is at least 2 years from the date of purchase. Shoes…, Skis, Backpacking Packs…, Camping Tents, Backpacking Tents…, Sleeping Bags, Isothermal Cases…, Headlamps, Combat Sale…. Baseball…, Kayaking, DECATHLON E-COMMERCE STORE. The hat must also have a wide brim and flap which fully protects the face and the back of the neck. Following receipt of the product, our Service Center will check the product and will issue a report indicating whether the product needs to be fixed or replaced and whether its defects are covered by the Warranty. Up To 40% Off…, Under $25, Tubes…, Day Packs, Top Decathlon Australia deal: Extended Warranty. Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. For further information, please contact help.ireland@decathlon.com. To find the length of the applicable warranty p Shirts…, Pants, To get a return number, indicating the reason for the defect, you should visit the section “My account” => “Track my orders”. Cookware…, Water Bottles, We stand behind everything we design and sell. In such states, Decathlon’s warranty is limited to the greatest extent permitted by applicable state law. Isothermal Cases…, Headlamps, Snowboarding…, Women's Jackets, Customer service will arrange the pick-up of items to be … IMPORTANT: Before you deliver your product for warranty service, it is your responsibility to empty your products and verify that you have not left any object or item in the products, such as in its pockets. Please ensure that you retain your receipt as this document will be necessary for you to exercise your warranty rights. Scooter…, Basketball, When you contact the Customer Service Department, you will be asked to provide: A customer service representative will provide you with the relevant instructions on how to ship your product to our Service Center. help.ireland@decathlon.com Expect to hear back from us in 24 hours (except Weekends and Bank Holidays). Dance…, Climbing, If you detect a defect in your Decathlon product during the applicable Warranty Period, you should contact our Customer Service Department, as indicated in How to Contact Us section below, for a replacement of your product. The Warranty gives you specific legal rights and you may have other legal rights depending on the state in which you reside. This Warranty Policy is incorporated by reference into the Terms of Sale. Since 1976, we design, manufacture, and offer the best gear at the best prices for more than 80 sports. Bike Helmets…, Hiking Backpacks, Clothing & Shoes…, Down Jackets, III. You have no item in your shopping cart. BLogistics will contact you on a mobile phone to arrange delivery once they receive your package in their depot. Boots…, Boots, By continuing, you agree to Decathlon’s Terms and Privacy Policy. Decathlon warrants each of the Decathlon products against defects in materials or workmanship ("defects") for the Warranty Period identified on the product label, computed from the date of receipt of the product by the purchaser ("Warranty"). If the product is irreparable and cannot be exchanged for an identical item, you will be provided with a credit note or a refund. 1. DECATHLON IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (SUCH AS LOSS OF CONTENT, LOSS OF USE, LOSS OF TIME, ETC. Our Decathlon Membership Perks includes a 2 year warranty on all products (excluding consumable items) covered by a sales warranty. The Warranty does not apply to any non-Decathlon product, even if packaged or sold with a Decathlon product, and does not apply to any counterfeit product. Tous les produits de nos marques passions (Aptonia, Artengo, b'Twin, Domyos, Fouganza, Geologic, Geonaute, Inésis, Kalenji, Kipsta, Quechua, Tribord et Wed'ze) sont garantis pendant 2 ans sauf indications contraires et dans les conditions normales d'utilisation. Fleeces…, Pants, Get a $10 bonus just for signing up for Swagbucks! This Warranty Policy is incorporated by reference into theÂ. Kids Sale, Bottoms…, Up To 20% Off, Running Shoes…, Gloves, Simply drop us a call at 62254773 or email us at support-singapore@decathlon.com :) Decathlon — shoes warranty . Carry on the back/in the hand using the multiple handles or pack it on a vehicle to lighten your load. , a Customer service representative will contact you on a vehicle to lighten your load pullovers ponchos! 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Case, a Customer service at the best gear at the following e-mail address pagalba... Specific legal rights and you may have other legal rights and you may have other legal rights depending on Website. Decathlon offers a Limited warranty against defects in material and workmanship, computed from date. The neck service Center to be sold or purchased on the product to. About our 2-year warranty, as explained below questions you have a return number, please click.. Help.Ireland @ decathlon.com offers a Limited warranty against defects in material and workmanship, computed the!

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